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Office Hours
Mon-Sat: 9:00 AM - 7:00 PM

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Frequently Asked Questions

Quick answers to common questions about our services

What services does Nagrik Sahayta Kendra provide?
We provide a wide range of citizen services including document assistance, form filling, government scheme applications, certificate processing, and many more administrative services to make your life easier.
What are your working hours?
Our offices are open Mon-Sat: 9:00 AM - 7:00 PM. We are closed on Sundays and public holidays.
How can I track my application status?
You can track your application status by logging into your account on our website, or by contacting our office directly with your application reference number.
Do I need to visit the office in person?
Many of our services can be availed online. However, for certain document verifications and submissions, a visit to our office may be required. Contact us to know more about your specific requirement.
How long does it take to process my request?
Processing time varies depending on the service type. Most standard requests are processed within 3-7 working days. Urgent services may be available at select offices — please inquire for details.

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